Privacy Policy
At GSX Transport, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our courier and transport services.
Information We Collect
We may collect the following types of information:
- Full name
- Email address
- Phone number
- Company name (if applicable)
- Collection and delivery addresses
- Service enquiry details
- IP address and browser information
- Website usage data through cookies and analytics
How We Use Your Information
We use your information to:
- Respond to your enquiries
- Provide quotations and transport services
- Arrange collections and deliveries
- Improve our website and customer experience
- Send service updates where necessary
- Comply with legal and regulatory requirements
We will never sell your personal information to third parties.
Sharing Your Information
Your information may be shared only when necessary with:
- Delivery drivers and transport partners
- IT and website service providers
- Payment providers (where applicable)
- Government or legal authorities when required by law
All third parties are expected to keep your information secure and confidential.
Cookies
Our website uses cookies to improve functionality and analyse website traffic. Cookies help us understand how visitors use our website so we can enhance the user experience.
You can disable cookies through your browser settings, although some website features may not function correctly.
Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.
However, while we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
Data Retention
We retain your personal information only for as long as necessary to:
- Provide our services
- Meet legal and accounting obligations
- Resolve disputes
- Enforce our agreements
When your information is no longer required, it will be securely deleted or anonymised.
Your Rights
Depending on applicable data protection laws, you may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent where applicable
To exercise any of these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated revision date.
Contact Us
If you have any questions regarding this Privacy Policy or the way we handle your personal information, please contact us through our website’s contact page or by using the contact details provided on our website.